Fire and Safety Solutions Ltd (FASS) have always recongised the importance of delivering a professional and quality service to our clients and have always sought appropriate training for our staff to ensure that they can provide service and advice to the very highest standard.
In addition to training our staff, we also ensure the company as a whole performs to, and beyond, industry standards and actively seek relevant accreditation as not only a measure that our own internal standards are as good and as effective as possible, but also to reassure our clients, old and new, that FASS has a reliable and auditable record of excellence.
Key to these accreditation’s is ISO:9001:2008 which FASS have proudly been a member of for a number of years. However we are pleased to announce that we have transitioned to ISO:9001:2015 which brings with many benefits to our clients such as using resources more effectively to run projects efficiently which saves costs for our clients and detailed accountability for the project from start to finish.
Speaking on the recent update, Paul Wilkinson (Managing Director of FASS) said; “I am a great believer in being able to prove your experience and ISO:9001:2015 is a great reassurance to clients of our ability. As with many industries, talking at a sales meeting is one thing, but delivering what you promise is quite another. FASS have many years of practical installation experience, product experience combined with full staff training and industry accreditations. Clients can feel confident in not only the advice we offer, but the full service and aftercare we provide.”