Fire & Safety Solutions Ltd (FASS) are delighted to announce that we have recently been awarded ISO 9001 Certification. The highly recognised and sought after accreditation is a guarantee of FASS’s commitment to quality, good working practices and continual improvement through a thorough independent and on-going audit process. This means that in addition to FASS’s established commitment to providing the best service possible, our clients can also be assured that this is officially recognised at the highest level through ISO 9001.
The ISO 9001 process has challenged Cambridgeshire based FASS to look at every aspect of the business, identifying not just the strengths but also the weaknesses, setting out clear steps in which these areas can be improved and putting those steps in place.
The Quality Management System not only looks at the company and our general internal procedures, but also the delivery of our fire and safety products and services, how these are implemented and the accountability process for each part of the delivery to the point of hand over to the client. This encourages and checks that the whole team approach every part of the business with a ‘right first time’ attitude which ultimately makes us more efficient and more importantly, provides a better experience for our clients.
Matthew Ernst, Office Manager for FASS who lead the team throughout the adoption of the ISO 9001 standards said; “At FASS we have always worked to a meticulously high standard, already utilising many of the ISO 9001 Quality Management Systems in our every day working. Taking this to the next step to formalise this and incorporate some additional systems to further improve the way we work, not only internally but also with our clients, means that everyone benefits. We now know we’re delivering Fire and Safety products and services to the highest level, our clients are reassured that this is formally recognised and backed by ISO 9001 and the whole process is overseen and checked by an independent audit to ensure we always deliver.”
Adding to this, Paul Wilkinson, Managing Director of FASS said; “I’m really proud of the whole team, especially Matthew, in their determination to ensure that we not only meet, but also adhere to all of the Quality Management Systems that ISO 9001 request you adopt into your working practices. It’s not simply a case of doing it once to tick a box, the whole team have seen the benefits of working to ISO 9001 standards at all times. These benefits are passed on to our clients, not only through guaranteeing the quality of work but also by making FASS more efficient as a whole which has direct savings for our clients.”
To find out more about how Fire & Safety Solutions can help you with your fire and safety needs, please explore our website or call us on 0800 298 0258.