FASS News

Here at Fire and Safety Solutions Ltd we take our commitment to quality and the service we provide very seriously, not only in the services we deliver to our clients but also the way in which those services are delivered.

We are delighted to announce that we have recently passed our BAFE Audit and we are extremely proud that the high quality service our technicians provide is recognised by this. Speaking on passing the audit, Paul Wilkinson, Managing Director of FASS said; “We are all committed to providing a quality service and professional advice to our clients, but it is not until this is examined in detail as it is by the BAFE Audit and approved by BAFE do you really appreciate just what a great job the FASS team are doing. I would like to take this opportunity to personally thank our technicians and all the team for the excellent work they do and for all their hard work with the audit”.

BAFE are an industry leading independent company who are committed to ensuring that fire safety companies meet high standards, are competent and are regularly audited to ensure they are meeting the required standard. FASS are proud to be a member of BAFE and you can view our approved listing on the BAFE website by following this link http://www.bafe.org.uk/registered-companies/profile/001F000001YwWDBIA3/

To find out how FASS can help you with your Fire and Safety needs, please contact us – we look forward to hearing from you.

Fire & Safety Solutions Ltd (FASS) are delighted to announce that we have recently been awarded ISO 9001 Certification. The highly recognised and sought after accreditation is a guarantee of FASS’s commitment to quality, good working practices and continual improvement through a thorough independent and on-going audit process. This means that in addition to FASS’s established commitment to providing the best service possible, our clients can also be assured that this is officially recognised at the highest level through ISO 9001.

The ISO 9001 process has challenged Cambridgeshire based FASS to look at every aspect of the business, identifying not just the strengths but also the weaknesses, setting out clear steps in which these areas can be improved and putting those steps in place.

The Quality Management System not only looks at the company and our general internal procedures, but also the delivery of our fire and safety products and services, how these are implemented and the accountability process for each part of the delivery to the point of hand over to the client. This encourages and checks that the whole team approach every part of the business with a ‘right first time’ attitude which ultimately makes us more efficient and more importantly, provides a better experience for our clients.

Matthew Ernst, Office Manager for FASS who lead the team throughout the adoption of the ISO 9001 standards said; “At FASS we have always worked to a meticulously high standard, already utilising many of the ISO 9001 Quality Management Systems in our every day working. Taking this to the next step to formalise this and incorporate some additional systems to further improve the way we work, not only internally but also with our clients, means that everyone benefits. We now know we’re delivering Fire and Safety products and services to the highest level, our clients are reassured that this is formally recognised and backed by ISO 9001 and the whole process is overseen and checked by an independent audit to ensure we always deliver.”

Adding to this, Paul Wilkinson, Managing Director of FASS said; “I’m really proud of the whole team, especially Matthew, in their determination to ensure that we not only meet, but also adhere to all of the Quality Management Systems that ISO 9001 request you adopt into your working practices. It’s not simply a case of doing it once to tick a box, the whole team have seen the benefits of working to ISO 9001 standards at all times. These benefits are passed on to our clients, not only through guaranteeing the quality of work but also by making FASS more efficient as a whole which has direct savings for our clients.”

To find out more about how Fire & Safety Solutions can help you with your fire and safety needs, please explore our website or call us on 0800 298 0258.

Fire & Safety Solutions Ltd (FASS) are pleased to announce the recent appointment of Managing Director, Paul Wilkinson, to the position of Membership Secretary for the industry leading and highly regarded Independent Fire Engineering & Distributors Association (IFEDA).

Established in 1989, the IFEDA play an important role in promoting standards and procedures within the Fire Safety industry ensuring all members work towards and achieve ISO 9001:2008 – an accreditation that at Fire & Safety Solutions Ltd we are proud to have recently achieved.

In addition to ISO9001:2008, IFEDA also assist members with obtaining the correct BAFE module plus help and support members, such as FASS, with ongoing training of staff. That means you can be confident when we are servicing your fire alarm or servicing your dry riser, our staff are fully trained to the latest and highest industry standard as recommended by IFEDA.

Speaking about the recent appointment, Paul Wilkinson said; “It’s a real honour to be made Membership Secretary for IFEDA. As the owner of a long established Fire Safety company myself, I can speak with first-hand experience of the benefits of being an IFEDA member and the fantastic work they do in maintaining and improving industry standards. It’s a genuine pleasure to be able to give something back to not only the IFEDA, but also other independent fire safety companies through their membership”.

For more information on the IFEDA or how Fire & Safety Solutions can help you with all your fire and safety needs, please contact us on 0800 298 0258 or email sales@fass.gb.com

Fire & Safety Solutions Ltd have recently won a tender to install fire alarms and emergency lighting in approximately 20% of Shelter shops across the U.K.

Shelter is the U.K.’s largest housing and homelessness charity.

Shelter helps millions of people every year struggling with bad housing or homelessness and they also campaign to prevent it.

Fire & Safety Solutions Ltd are honoured to be Shelter’s service provider and we are very proud to fulfil their fire safety requirements.

We have worked with Shelter to choose a high quality wireless system to meet their specific needs of minimum disruption to their operation.

The wireless systems can be installed without the need to close their shops and by pre-programming the devices the installations can be completed in as little as a few hours.

Julie Dale (Property and Facilities) of Shelter stated “I chose Fire & Safety Solutions Ltd as they had outstanding testimonials and could provide exactly what we needed across the whole country. “My discussions with them confirmed my expectations. They understood exactly what we required and gave me valued professional advice”.

Fire and Safety Solutions Ltd are excited to announce we are currently seeking a Qualified & Experienced Fire Alarm Service Engineer to join our existing friendly and professional team.

This position covers both Cambridgeshire and London – for full details of this position, please see our careers page.

“Due to the excellent free advice, I instantly knew that the company service was way above the rest and that we needed assistance from a knowledgeable professional company.” Samantha Turner, M.D. London Speaker Hire.

It is our mission to provide the best possible advice and service to our present and future clients that is second to none.

Our most recent testimonial from London Speaker Hire (extract above, repeated in full at the end) was really wonderful to receive but we thought it would be good to highlight the story behind the headline grabbing response from Samantha.

London Speaker Hire (Part of the Hive Partnership) had commissioned another company to install a fire alarm system. They were let down by them at the last minute.

London Speaker Hire Managing Director Samantha Turner turned to Google and after normal office hours found our website to be “professional and honest” and telephoned us for help and advice.

She explained that they had a 4 hour launch party the very next evening with no provision for fire safety management in place for the event. The event was in jeopardy!

Samantha’s call was put through to our Managing Director, Mr Paul Wilkinson.

Paul listened as it was explained that there was going to be more than 100 specially invited guests with free movement over 2 floors comprising a green room, warehouse, loading bay, new offices, a studio with a state of the art editing suite and rehearsal rooms. There would also be 3 live bands showcasing their talent on the night.

Paul discussed the options with Samantha. With insufficient time to survey and install an alarm system an alternative was proposed.

Paul offered his services as a qualified Fire Marshall for the event.

The next day he arrived in good time suitably attired. He installed and commissioned all the required fire extinguishers and fitted smoke detectors at strategic locations.

His next task was to brief all of the temporary event security staff with respect to their required actions and responsibilities in the event of a fire. They were issued with green light sticks and given instructions to illuminate these to highlight escape routes in the event of a fire.

With all of the guests and VIP’s arriving, Paul armed with his torch and light stick constantly patrolled the entire premises. He repeatedly checked all fire doors, machinery, electronic equipment, speakers, dry ice machines, smoke generators, power supplies and ensured no smoking laws were observed by all.

Paul doggedly continued in this role until the end of the event and everyone had safely left the premises.

With no incidents and a lot of very happy people Samantha declared the event a complete success.

Samantha’s Testimonial (In full)

‘I contacted Fire and Safety solutions as we needed to ensure health and safety for a four hour launch party we were running, very last minute as we were let down by another company, the night before our event, fire and safety solutions were able to speak to me after hours, introduce me to Paul the MD who gave me sound advice for our event. Due to the excellent free advice, I instantly knew that the company service was way above the rest and that we needed assistance from a knowledgeable professional company as such. We booked Paul as the qualified Marshall for the four hour event and he fitted in the fire extinguishers prior to the start ensuring we were all set for the job. The service was outstanding! Friendly, professional and the availability on such short notice saved the day and my peace of mind. We look forward to Fire and safety solutions fitting our fire alarms ready for us to officially open. I will highly recommend them!! Great! 

Samantha Turner

Managing Director

London Speaker Hire 

(London Speaker Hire is a part of The Hive Partnership Ltd)